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relationships

Put an End to Emotional Terrorism in Your Relationships

First let me explain what I mean by “emotional terrorism.” When you have a relationship, at home or at work, with a person who’s constantly humiliating you, harassing you, pressuring on you, taking pleasure in your pain, saying negative things about you or making you feel worthless, then you are caught in a situation of [...]

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The Secret To Building Customer Relationships

It’s tempting to concentrate on making new sales or pursuing bigger accounts. But attention to your existing customers, no matter how small they are, is equally essential to keeping your business thriving. The secret to repeat business is following up in a way that has a positive effect on the customer.
Effective follow-up begins immediately after [...]

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